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July 05, 2008

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Syed Ahmad

How can this model be used for government agencies because government agencies are not in the business of making money?.

Bill Martin

While I would agree that governments are not in the business of "making" money, they are definitely in the business of creating sources of revenue and, depending on their agenda, increasing their revenues to fund programs. I believe that all of Alexander's nine building blocks can be applied to any government, government agency, or non-profit institution. Every government agency/non-profit should have a very clear value proposition to it's key constituencies. If it doesn't, then it probably is going to fail to deliver its intended end product/service.

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